How it Works
Before we can sell your shares, we must confirm the identity of the registered shareholder(s). This isn’t just a formality — it’s a legal requirement under ASIC regulations and Australia’s anti-money laundering (AML/CTF) laws.
By verifying ID, we:
- Protect you against unauthorised transactions
- Confirm ownership of the shares being sold
- Ensure your transaction complies with Australian law
At Unbroker, we’ve streamlined the process so it’s quick, simple, and secure. Most shareholders complete ID verification in just a few minutes.
Ways to Verify Your ID
You can verify your identity in two ways:
1. Online Verification (Recommended)
The easiest and fastest option is our secure online ID verification system.
- Available for both Australian and international shareholders. Learn more on our international ID verifications here.
- Usually completed in just a couple of minutes
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Safe and encrypted to protect your privacy
Here’s how it works:
- Once you submit a share sale application, each registered shareholder receives an email with instructions and a secure link.
- You’ll be guided through the online process, where you upload your ID documents digitally.
- The system checks your details in real time, so verification is often completed immediately.
For most people, no extra paperwork is required.
2. Certified Documents
If online verification is not possible, you can provide certified copies of your identification instead.
For Australian Residents
- Provide 100 points of ID for each registered shareholder
- Documents must clearly show your full name, date of birth, and residential address
- Scanned or photographed copies are accepted if they are clear, legible, and in full (front and back where applicable)
- Certification must be completed by an approved professional (JP, solicitor, police officer, accountant, etc.) within the last 30 days
For Overseas Residents
If you live outside Australia, extra rules apply:
- You must post original certified hard copies of your ID to Unbroker
- Documents must be certified by a recognised authority in your country (e.g. notary public, solicitor, police officer)
- Certification must include:
- A statement that the original document was sighted
- The certifier’s full name, title, signature, and registration number (if applicable)
- The date of certification (no more than 90 days old)
- A wet signature is required on the share sale authority form.
- We cannot accept emailed or scanned ID documents from international shareholders.
Postal instructions will be provided once your application begins. Learn more on our international ID verifications here.
What Counts Toward 100 Points?
You must provide at least one primary document, and enough secondary documents to reach 100 points.
Primary Documents
| Document | Points |
| Australian Passport | 70 |
| Australian Driver Licence | 60 |
| Full Australian Birth Cert. | 70 |
| Proof of Age Card | 40 |
| Government Employee ID | 40 |
Secondary Documents
| Document | Points |
| Certificate of Citizenship | 40 |
| Australian Visa | 40 |
| Change of Name Certificate | 40 |
| Medicare Card | 40 |
| Marriage Certificate | 25 |
| Bank Statement (with name and address) | 25 |
| Utility Bill (current) | 20 |
| Lease Agreement or Tax Notice | 20–25 |
You only need to reach 100 points — extra is fine but not required.
More information on providing 100 points of certified ID here.
Fast, Compliant, and Secure
Unbroker has designed the ID verification process to be as efficient as possible, while still meeting strict compliance obligations.
- Fast: Most people verify online in minutes
- Compliant: Fully aligned with ASIC and AML/CTF laws
- Secure: Your personal data is encrypted and handled in accordance with Australian privacy legislation
By completing ID verification promptly, you’ll avoid delays and ensure your share sale is processed smoothly.
Frequently Asked Questions
Yes — if your shares are issuer-sponsored and registered in your personal name, you can sell them online without opening a trading account. For more information, click here.
Yes — shares registered in joint names can be sold online through Unbroker, as long as both shareholders complete the ID verification process. For more information on how to sell your joint holdings, click here.
100 points of ID is a document-based identity check used in Australia. You’ll need to provide certified copies of documents—like a passport, licence, or utility bill—that add up to 100 points. For more information on 100 points of ID click here.
If your shares are issuer-sponsored and you have the SRN, you can sell them quickly online using Unbroker—no trading account required. To learn more about selling issuer-sponsored shares in Australia, click here.
Yes — if your shares are issuer-sponsored, you can sell them online through Unbroker without opening a trading account or using a full-service broker. For a quick guide to selling shares with Unbroker, click here.
Yes — if you're acting under a valid Power of Attorney, you can sell issuer-sponsored shares through Unbroker by providing the required documents and ID. To find out what’s required when selling shares under a Power of Attorney, click here.
An SRN identifies shares held directly with a share registry, while a HIN is used for shares held through a broker. Unbroker can only sell shares registered with an SRN. To learn more about the difference between an SRN and a HIN, click here.
Yes — if you’re acting as an executor or legal representative for an Estate, you can sell issuer-sponsored shares through Unbroker by providing the required estate documents and ID. For more information on selling shares belonging to an estate, click here.
That’s fine — both shareholders can authorise the funds to be paid into one person's account using a signed authority form provided by Unbroker.
A one-off share sale lets you sell issuer-sponsored shares without opening a trading account or using a full-service broker — perfect for casual or one-time sellers.
Unbroker specialises in one-off share sales — no trading account, no upsells, and no ongoing fees. We're built for people who just want to sell and move on. For a detailed comparison, click here.
Most share sales settle within one to three business days — including ID verification, trade execution, and payment. Unbroker offers same-day sale and settlement, enabling you to receive your funds one business day after the sale. For more information on sales and settlement timelines, click here.
Yes — if you have your SRN and ID, you can sell issuer-sponsored shares through Unbroker without logging into the registry. Click here for more information.
Yes — if the shares are registered in the company’s name, they can be sold through Unbroker with the proper documentation and ASIC verification. Click here to see our full guide on selling shares held company.
Yes — if the shares are registered in the name of your trust or SMSF, you can sell them through Unbroker by providing the deed, trustees ID and any supporting documents. To learn more, see our full guide on selling shares held by a family trust or SMSF here.
Yes — if your ESS shares are issuer-sponsored and registered in your name, you can sell them through Unbroker without needing a trading account. For more information on selling shares from an ESS, click here.
Yes — as an overseas resident, you can sell issuer-sponsored shares through Unbroker by posting original certified ID. For more information on our international ID requirements, click here.
We’re required by law to verify the identity of each registered shareholder before processing a sale — it helps prevent fraud and ensures compliance with ASIC and anti-money laundering regulations. For more information on ID verification, click here.
Your SRN is usually found on a holding statement or letter from the share registry — it’s required to sell issuer-sponsored shares through Unbroker. For more information about what an SRN is, click here.
Yes, it’s still possible to sell shares if you can’t find your SRN. In many cases, Unbroker can retrieve your SRN for you and handle the sale process without needing to contact the registry. For more information, click here.
Yes — as long as you're using a licensed and compliant provider like Unbroker. We verify all sales, protect your information, and never ask for upfront payments. For more details on how Unbroker keeps your transactions secure, click here.
Yes — as a parent or legal guardian, you can authorise the sale of shares held by a minor by providing certified ID and signing an authority form.
Yes — as long as your IPO shares are issuer-sponsored and no longer subject to escrow, you can sell them through Unbroker without needing a trading account. To get started today, click here.
If you’ve lost your holding statement, you’ll need to contact the share registry to request a replacement. Once you have your SRN, you can sell your shares through Unbroker.
Yes — as long as you can provide certified evidence of the name change (e.g. marriage certificate or name change certificate), Unbroker can help process your share sale. For more information, see our full guide on selling shares when your name has changed here.
Funds are paid one business day after settlement.
Depending on whether you choose Same Day Sale & Settlement or Standard settlement, you’ll receive your money within 1–3 business days. For more information, click here.
Yes — you don’t need a TFN to sell your shares through Unbroker.
However, if no TFN is recorded on your shareholding, the registry may withhold tax from any dividends you’ve received. This doesn’t affect the sale itself.
If the shareholder can’t sign, someone else may be authorised to act under a valid Power of Attorney or court order. We’ll need certified documents confirming their authority before we can proceed. To find out what’s required when selling shares under a Power of Attorney, click here.
Yes — shares registered with an account designation can be sold through Unbroker, provided the authorised person completes the required verification process. Click here to learn how the process works.
