How it Works
Before we can sell your shares, we must confirm the identity of the registered shareholder(s). This isn’t just a formality — it’s a legal requirement under ASIC regulations and Australia’s anti-money laundering (AML/CTF) laws.
By verifying ID, we:
- Protect you against unauthorised transactions
- Confirm ownership of the shares being sold
- Ensure your transaction complies with Australian law
At Unbroker, we’ve streamlined the process so it’s quick, simple, and secure. Most shareholders complete ID verification in just a few minutes.
Ways to Verify Your ID
You can verify your identity in two ways:
1. Online Verification (Recommended)
The easiest and fastest option is our secure online ID verification system.
- Available for both Australian and international shareholders
- Usually completed in just a couple of minutes
-
Safe and encrypted to protect your privacy
Here’s how it works:
- Once you submit a share sale application, each registered shareholder receives an email with instructions and a secure link.
- You’ll be guided through the online process, where you upload your ID documents digitally.
- The system checks your details in real time, so verification is often completed immediately.
For most people, no extra paperwork is required.
2. Certified Documents
If online verification is not possible, you can provide certified copies of your identification instead.
For Australian Residents
- Provide 100 points of ID for each registered shareholder
- Documents must clearly show your full name, date of birth, and residential address
- Scanned or photographed copies are accepted if they are clear, legible, and in full (front and back where applicable)
- Certification must be completed by an approved professional (JP, solicitor, police officer, accountant, etc.) within the last 30 days
For Overseas Residents
If you live outside Australia, extra rules apply:
- You must post original certified hard copies of your ID to Unbroker
- Documents must be certified by a recognised authority in your country (e.g. notary public, solicitor, police officer)
- Certification must include:
- A statement that the original document was sighted
- The certifier’s full name, title, signature, and registration number (if applicable)
- The date of certification (no more than 90 days old)
- A wet signature is required on the share sale authority form.
- We cannot accept emailed or scanned ID documents from international shareholders.
Postal instructions will be provided once your application begins.
What Counts Toward 100 Points?
You must provide at least one primary document, and enough secondary documents to reach 100 points.
Primary Documents
| Document | Points |
| Australian Passport | 70 |
| Australian Driver Licence | 60 |
| Full Australian Birth Cert. | 70 |
| Proof of Age Card | 40 |
| Government Employee ID | 40 |
Secondary Documents
| Document | Points |
| Certificate of Citizenship | 40 |
| Australian Visa | 40 |
| Change of Name Certificate | 40 |
| Medicare Card | 40 |
| Marriage Certificate | 25 |
| Bank Statement (with name and address) | 25 |
| Utility Bill (current) | 20 |
| Lease Agreement or Tax Notice | 20–25 |
You only need to reach 100 points — extra is fine but not required.
Fast, Compliant, and Secure
Unbroker has designed the ID verification process to be as efficient as possible, while still meeting strict compliance obligations.
- Fast: Most people verify online in minutes
- Compliant: Fully aligned with ASIC and AML/CTF laws
- Secure: Your personal data is encrypted and handled in accordance with Australian privacy legislation
By completing ID verification promptly, you’ll avoid delays and ensure your share sale is processed smoothly.
Frequently Asked Questions
Yes — if you're acting under a valid Power of Attorney, you can sell issuer-sponsored shares through Unbroker by providing the required documents and ID.
Yes — if you’re acting as an executor or legal representative for an Estate, you can sell issuer-sponsored shares from through Unbroker by providing the required estate documents and ID. For more information on selling shares belonging to an estate click here.
That’s fine — both shareholders can authorise the funds to be paid into one person's account using a signed authority form provided by Unbroker.
Yes — if the shares are registered in the company’s name, they can be sold through Unbroker with the proper documentation and ASIC verification.
Yes — if the shares are registered in the name of your trust or SMSF, you can sell them through Unbroker by providing the deed, trustee ID, and other required documents.
Yes — as an overseas resident, you can sell issuer-sponsored shares through Unbroker by posting original certified ID and a signed authority form.
Yes — as a parent or legal guardian, you can authorise the sale of shares held by a minor by providing certified ID and signing an authority form.
Yes — as long as you can provide certified evidence of the name change (e.g. marriage certificate or name change certificate), Unbroker can help process your share sale.
You’ll also need 100 points of ID in your current legal name, along with your SRN.
Yes — you don’t need a TFN to sell your shares through Unbroker.
However, if no TFN is recorded on your shareholding, the registry may withhold tax from any dividends you’ve received. This doesn’t affect the sale itself.
If the shareholder can’t sign, someone else may be authorised to act under a valid Power of Attorney or court order. We’ll need certified documents confirming their authority before we can proceed.
