After you submit a share sale application through Unbroker, the information and supporting documents are reviewed before the shares are sold.
Once the application is reviewed, it can progress to approval and execution. If anything further is required, your dedicated account manager will contact you and explain the next steps.
Once approved, the shares are sold, a contract note is issued, the trade settles and the proceeds are transferred to your nominated bank account.
You’ll receive email updates as your application progresses through each stage of the process.
Here is what happens at each stage.
- Your Application Is Received
Once you complete the online application, including the identity verification process, your sale request is recorded in Unbroker’s system.
You should receive confirmation that the application has been submitted.
Your transaction is then assigned to a dedicated account manager who oversees the sale through the review, execution, settlement and payment stages.
- Your Information Is Reviewed
Before the shares can be sold, Unbroker reviews the information supplied in the application.
Depending on your circumstances, this may include:
- the registered shareholder name;
- the company and number of shares being sold;
- the SRN and holding details;
- identity verification for the relevant people;
- authority to sell the shares;
- estate, company, trust or SMSF documents;
- Power of Attorney documents;
- signatures and consents; and
- nominated banking details.
The requirements vary depending on how the shares are registered and who is requesting the sale.
- We Contact You if Anything Is Required
If the application is missing information or something needs clarification, your account manager will contact you.
The request should explain:
- what is missing or unclear;
- why the information is required;
- what document or correction is needed; and
- how it can be provided.
Examples may include a clearer identification document, an additional estate document, confirmation of a shareholder name or further evidence that someone has authority to act.
Your application remains under review until the outstanding requirements have been satisfied.
- The Application Is Approved
Once the required information, identification and supporting documents have been completed, the application can be approved for sale.
Approval means the file is ready to proceed to execution.
The timing of the sale will depend on the service selected, when the complete application was received, market availability and any specific requirements affecting the holding.
- The Shares Are Sold
Once approved, the issuer-sponsored shares are sold on-market.
Unbroker offers Standard Service and Same Day Sale & Settlement.
The applicable timing and service conditions depend on the option selected when completing the application.
After the trade has been executed, the sale price is confirmed.
- You Receive a Contract Note
A contract note is issued after the shares have been sold.
The contract note records the key details of the transaction, including:
- the company and security sold;
- the number of shares sold;
- the trade date;
- the sale price;
- the value of the transaction;
- applicable fees;
- the settlement date; and
- the net proceeds.
You should retain the contract note for your records and provide it to your accountant or tax adviser where required.
- The Trade Settles
Settlement is the stage when the shares and funds are exchanged through the market clearing system.
For Standard Service, settlement generally occurs two business days after the trade date.
Where Same Day Sale & Settlement applies, settlement occurs on the same business day as the sale.
Your contract note will show the settlement date that applies to your transaction.
- The Sale Proceeds Are Paid
Unbroker transfers the net sale proceeds to the nominated bank account one business day after settlement.
The amount transferred is the sale proceeds after the applicable brokerage, service fees and any other agreed charges have been deducted.
No upfront payment is required.
Normal bank transfer times may affect when the funds appear in your account after payment has been made.
How Will I Know What Is Happening?
Unbroker provides updates as the transaction progresses.
You will be contacted if further information is required and will receive confirmation once the shares have been sold.
The contract note confirms the details of the trade and settlement date. You will also receive confirmation when the sale proceeds have been transferred.
Your account manager remains available if you have questions about the status of the application or what happens next.
Why Use Unbroker?
Unbroker provides a complete one-off share sale service without requiring you to open a trading account.
The process includes:
- secure online submission;
- review by an experienced team member;
- a dedicated account manager;
- assistance resolving outstanding requirements;
- execution of the sale;
- a contract note confirming the trade;
- settlement coordination; and
- payment of the net proceeds.
This provides a clear path from submitting the application through to receiving the funds.
Ready to Submit Your Share Sale Application?
Before submitting, check that your shareholder details, identification, supporting documents and banking information are complete and accurate.
Once submitted, Unbroker will review the application and contact you if anything further is required.
Frequently Asked Questions
Yes — if your shares are issuer-sponsored and registered in your personal name, you can sell them online without opening a trading account. For more information, click here.
Yes — shares registered in joint names can be sold online through Unbroker, as long as both shareholders complete the ID verification process. For more information on how to sell your joint holdings, click here.
100 points of ID is a document-based identity check used in Australia. You’ll need to provide certified copies of documents—like a passport, licence, or utility bill—that add up to 100 points. For more information on 100 points of ID click here.
If your shares are issuer-sponsored and you have the SRN, you can sell them quickly online using Unbroker—no trading account required. To learn more about selling issuer-sponsored shares in Australia, click here.
Yes — if your shares are issuer-sponsored, you can sell them online through Unbroker without opening a trading account or using a full-service broker. For a quick guide to selling shares with Unbroker, click here.
Yes — if you're acting under a valid Power of Attorney, you can sell issuer-sponsored shares through Unbroker by providing the required documents and ID. To find out what’s required when selling shares under a Power of Attorney, click here.
An SRN identifies shares held directly with a share registry, while a HIN is used for shares held through a broker. Unbroker can only sell shares registered with an SRN. To learn more about the difference between an SRN and a HIN, click here.
Yes — if you’re acting as an executor or legal representative for an Estate, you can sell issuer-sponsored shares through Unbroker by providing the required estate documents and ID. For more information on selling shares belonging to an estate, click here.
That’s fine — both shareholders can authorise the funds to be paid into one person's account using a signed authority form provided by Unbroker.
A one-off share sale lets you sell issuer-sponsored shares without opening a trading account or using a full-service broker — perfect for casual or one-time sellers.
Unbroker specialises in one-off share sales — no trading account, no upsells, and no ongoing fees. We're built for people who just want to sell and move on. For a detailed comparison, click here.
Most share sales settle within one to three business days — including ID verification, trade execution, and payment. Unbroker offers same-day sale and settlement, enabling you to receive your funds one business day after the sale. For more information on sales and settlement timelines, click here.
Yes — if you have your SRN and ID, you can sell issuer-sponsored shares through Unbroker without logging into the registry. Click here for more information.
Yes — if the shares are registered in the company’s name, they can be sold through Unbroker with the proper documentation and ASIC verification. Click here to see our full guide on selling shares held company.
Yes — if the shares are registered in the name of your trust or SMSF, you can sell them through Unbroker by providing the deed, trustees ID and any supporting documents. To learn more, see our full guide on selling shares held by a family trust or SMSF here.
Yes — if your ESS shares are issuer-sponsored and registered in your name, you can sell them through Unbroker without needing a trading account. For more information on selling shares from an ESS, click here.
Yes — as an overseas resident, you can sell issuer-sponsored shares through Unbroker by posting original certified ID. For more information on our international ID requirements, click here.
We’re required by law to verify the identity of each registered shareholder before processing a sale — it helps prevent fraud and ensures compliance with ASIC and anti-money laundering regulations. For more information on ID verification, click here.
Your SRN is usually found on a holding statement or letter from the share registry — it’s required to sell issuer-sponsored shares through Unbroker. For more information about what an SRN is, click here.
Yes, it’s still possible to sell shares if you can’t find your SRN. In many cases, Unbroker can retrieve your SRN for you and handle the sale process without needing to contact the registry. For more information, click here.
Yes — as long as you're using a licensed and compliant provider like Unbroker. We verify all sales, protect your information, and never ask for upfront payments. For more details on how Unbroker keeps your transactions secure, click here.
Yes — as a parent or legal guardian, you can authorise the sale of shares held by a minor by providing certified ID and signing an authority form.
Yes — as long as your IPO shares are issuer-sponsored and no longer subject to escrow, you can sell them through Unbroker without needing a trading account. To get started today, click here.
If you’ve lost your holding statement, you’ll need to contact the share registry to request a replacement. Once you have your SRN, you can sell your shares through Unbroker.
Yes — as long as you can provide certified evidence of the name change (e.g. marriage certificate or name change certificate), Unbroker can help process your share sale. For more information, see our full guide on selling shares when your name has changed here.
Funds are paid one business day after settlement.
Depending on whether you choose Same Day Sale & Settlement or Standard settlement, you’ll receive your money within 1–3 business days. For more information, click here.
Yes — you don’t need a TFN to sell your shares through Unbroker.
However, if no TFN is recorded on your shareholding, the registry may withhold tax from any dividends you’ve received. This doesn’t affect the sale itself.
If the shareholder can’t sign, someone else may be authorised to act under a valid Power of Attorney or court order. We’ll need certified documents confirming their authority before we can proceed. To find out what’s required when selling shares under a Power of Attorney, click here.
Yes — shares registered with an account designation can be sold through Unbroker, provided the authorised person completes the required verification process. Click here to learn how the process works.
